For an industrial ecommerce shop selling machine fittings and replacement parts, we deployed Opensend to identify previously anonymous site visitors and bring them into email as a measurable cohort.
In May 2025, Opensend identified 1,750+ new anonymous visitors and generated $5,000+ in attributable revenue from Opensend-identified contacts, with 6 orders placed by the new cohort.
Engagement stayed strong: 38.78% open rate and 1.53% click-through rate — indicating the audience was both relevant and responsive, not just inflated top-of-funnel volume.
Takeaway: treat identity capture as a performance channel. Measure identified visitors → revenue → orders, and validate engagement (open + click) so the cohort compounds without degrading list quality.
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