Deliverability Audits

Inbox placement is the foundation of every dollar your email program earns.

Beautiful campaigns and perfect segmentation mean nothing if your emails never reach the inbox. Our Find & Fix Audit uncovers the invisible issues destroying your email revenue — and gives you a proven roadmap to resolve them.

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The Silent Revenue Killer

Brands lose 20–40% of email revenue to deliverability issues they don't even know about.

Every email that misses the inbox is revenue that disappears without a trace. No bounce notification. No error message. Just silence — and a shrinking bottom line.

Landing in Spam & Promotions

Your carefully crafted campaigns are being silently routed to folders your subscribers never check — and you have no visibility into how often it happens.

Declining Open Rates

Open rates are falling quarter over quarter. The usual suspects (subject lines, send times) aren't the culprit — your domain reputation is.

Authentication Failures

Misconfigured SPF, DKIM, or DMARC records mean ISPs can't verify you're a legitimate sender. Failed authentication is the fastest path to the spam folder.

List Quality Degradation

Inactive subscribers, recycled spam traps, and high bounce rates compound over time, steadily eroding the sender reputation you've spent years building.

The Find & Fix Audit

Five dimensions. Zero blind spots.

We don't do surface-level reviews. Our audit methodically examines every layer of your email infrastructure to find the root causes affecting your inbox placement.

Authentication

SPF record validation & alignment
DKIM signing configuration
DMARC policy & reporting setup
BIMI record implementation readiness

Sending Infrastructure

IP reputation scoring & blacklist check
Domain reputation across major ISPs
Sending pattern & volume analysis
Dedicated vs shared IP assessment

List Health & Hygiene

Engagement segmentation audit
Sunset policy effectiveness review
Spam trap & honeypot detection
Hard/soft bounce trending & management

Content & Engagement

Spam trigger word & phrase analysis
Engagement pattern mapping by ISP
Inbox placement testing (Primary vs Promo vs Spam)
HTML weight & image-to-text ratio review

Technical Setup

Tracking pixel implementation
Link wrapping & redirect chain audit
Unsubscribe handling & list-unsubscribe headers
Feedback loop enrollment & monitoring

Our Process

How the audit works

01

Initial Assessment

Day 1–2

We start with a comprehensive intake: your current ESP setup, sending volumes, domain history, and known issues. This gives us the baseline to identify where things may have gone wrong.

02

Deep Diagnostic

Day 3–7

Our team conducts a full technical audit across all five dimensions — authentication, infrastructure, list health, content, and technical setup. We run inbox placement tests across Gmail, Yahoo, Outlook, and other major ISPs.

03

Findings & Prioritization

Day 8–9

Every issue is documented, scored by revenue impact, and organized into a priority matrix. You'll see exactly which problems are costing you the most — and which fixes will deliver the fastest results.

04

Implementation Roadmap

Day 10

You receive a step-by-step remediation plan with specific technical instructions, expected timelines, and success metrics for every recommendation. We walk through it with your team live.

Beyond The Audit

Ongoing monitoring that keeps you in the inbox.

Deliverability isn't a one-time fix — it's an ongoing discipline. After the initial audit and remediation, we provide continuous inbox placement monitoring and proactive adjustments to protect the gains you've made.

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Inbox Placement Tracking

Continuous seed-list testing across Gmail, Yahoo, Outlook, and AOL so you know exactly where your emails are landing — in real time.

Reputation Dashboards

Consolidated view of your IP and domain reputation scores across all major ISPs, with automated alerts when scores dip.

Proactive Adjustments

We don't just report problems — we implement fixes before deliverability degradation impacts your revenue.

Quarterly Health Reviews

Scheduled deep-dives into your deliverability metrics with trend analysis and forward-looking recommendations.

Is This For You?

Who the audit is built for

Declining open rates

Your open rates have dropped 10%+ over the past 6 months and the usual optimizations (subject lines, send time, segmentation) haven't moved the needle.

Inbox placement concerns

You suspect — or know — that a significant portion of your emails are landing in spam or promotions tabs, but you can't pinpoint why.

Domain or IP reputation issues

You've been flagged on a blacklist, received a Google Postmaster warning, or seen a sudden spike in bounce rates or spam complaints.

Pre-migration assessment

You're planning an ESP migration and need to ensure your deliverability fundamentals are solid before you move — so the new platform doesn't inherit old problems.

Scaling send volume

You're about to significantly increase email volume (new product launch, holiday ramp, acquisition) and need to ensure your infrastructure can handle it without triggering throttling.

Results

Deliverability turnarounds that speak for themselves.

100%

Major ISP inboxing (after remediation)

For Revenue.ai, authentication failures (Microsoft 365 DKIM + DMARC alignment) were dragging placement across Gmail, Microsoft, and Yahoo. After technical remediation, inbox placement rebounded to strong levels in testing.

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0% → 86.4%

Gmail inbox placement

Motherlove (pre- and postnatal skin care) had Gmail at 0% in placement monitoring while disengaged segments were still getting mail. We moved to ~90-day engaged sends, cut disengaged volume, validated DNS, and brought Gmail inboxing to 86.4%—without needing a subdomain warm-up.

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64% → 95%

Gmail inboxing (high-volume sender)

RunwaySale.co.za sends at extreme scale—20M+ emails per day with frequent daily (and more-than-daily) campaigns. Gmail placement had fallen to 64%; aggressive list cleaning (~50% of the list) brought Gmail back to 95% in May 2017.

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FAQ

Common questions

The full Find & Fix Audit takes approximately 10 business days from kickoff to final presentation. This includes the initial assessment, deep diagnostic across all five dimensions, and the development of your prioritized implementation roadmap.

We'll need admin or analyst access to your ESP (Klaviyo, Mailchimp, etc.), access to your DNS records, and Google Postmaster Tools if set up. We'll also need any historical deliverability data you have. We provide a detailed onboarding checklist to make this seamless.

Both. The audit deliverable includes a comprehensive findings report and a prioritized implementation roadmap. We can then implement the fixes directly through a separate engagement, or your team can follow our step-by-step instructions. Most clients choose to have us handle the remediation — it's faster and eliminates the risk of misimplementation.

Tools like GlockApps provide inbox placement snapshots — useful, but limited. Our audit goes far deeper: we analyze your full sending infrastructure, domain and IP reputation history, list hygiene practices, content patterns, and authentication configuration. We also contextualize findings against your specific sending profile and provide actionable remediation — not just data.

The initial audit includes a monitoring setup recommendation. Ongoing inbox placement monitoring, reputation tracking, and proactive deliverability management are available as a separate monthly engagement. Most brands that complete the audit choose to add monitoring to protect their improved placement rates.

Stop leaving revenue in spam folders.

Book a deliverability consultation and find out exactly where your emails are landing — and what it's costing you.

Book a Deliverability Consultation →